My Account

What does RMA stand for?


RMA stands for "Return Merchandise Authorization". Whenever a customer requests to return an item it will appear under "My Account" - "RMA Requests". To make an RMA request a customer must go to "My Account" - "Orders" - Select the order you...

What is a "Ticket"?


The term "Ticket" refers to the EquiMarket messaging system. You have two types of tickets; "EquiMarket Support Tickets" and then "Seller Support Tickets". If you reach out to EquiMarket through the support page they will be under the "My...

How do I create an account?


How to Create a Customer (Buyers Account) Simply head over to www.equimarket.co.uk/my-account/ Then click on the button "Register" (located next to login on desktop, located underneath login on mobile) Fill in your email address and...

How do I track my order?


To track your order please head over to: https://equimarket.co.uk/track-my-order/
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Just a Couple of Things First

Before you can add products to EquiMarket there are a couple of things you must do:

This allows you to accept instant payments from customers.

Once you have done these, you can then add products and start selling with EquiMarket!